Privacy Policy

Effective Date: 22-04-2022
Last Updated: 10-10-2024

Your privacy is important to us

It is In Touch Individual and Family Counseling’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://intouchfamilycounseling.com/ (hereinafter, “us”, “we”, or “In Touch Family Counseling”. We are committed to protecting the privacy of any personal information you may provide to us through the website. This Privacy Policy outlines what information we collect, how we use it, and under what circumstances we may disclose it to third parties. It also describes your rights and choices regarding your personal information.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Your California Privacy Rights

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights

You have the right to:

• Know what personal information we collect about you.
• Access and request deletion of your personal information.
• Correct any inaccurate personal information.
• Opt out of the sale or sharing of your personal information.
• Limit the use and disclosure of sensitive personal information.
• Be free from discrimination for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

2. Categories of Personal Information We Collect and Purposes of Use

We collect the following categories of personal information when you interact with our website or services:

• Identifiers: Name, email address, IP address, and phone number.
• Contact Information: Billing address and other contact details.
• Commercial Information: Purchase history, products or services purchased.
• Internet or Network Activity: Browsing history, search history, and website interactions.
• Payment Information: Credit or debit card details and billing information.
• Professional or Employment Information: Job title and employer name, if provided.
• Other Information You Provide: Any details you share directly with us through forms or communications.

We collect this information directly from you, automatically through cookies, and from third parties (e.g., analytics or payment providers).

How We Use Personal Information

The collected personal information is used to:

• Provide and improve our services.
• Communicate with you and respond to inquiries.
• Conduct analytics and research for better services.
• Process and fulfill transactions securely.
• Advertise and market to you, where permitted.
• Comply with legal and regulatory obligations.

3. Sensitive Personal Information

We may collect sensitive personal information, such as health information related to counseling or payment details for transactions. Under CPRA, you have the right to limit how we use this information.

Limiting Use of Sensitive Personal Information

To limit the use of your sensitive personal information, you can:

• Contact us atemail@scuffari.flywheelsites.com or call us at 714-613-1708.
• Use the “Limit the Use of My Sensitive Personal Information” link on our website.

4. Right to Opt-Out of the Sale or Sharing of Personal Information

We do not sell your personal information for monetary consideration. 

• We Do Not Sell or Share Personal Information

In Touch Individual and Family Counseling does not sell personal information for monetary or other valuable consideration, nor do we share personal information for cross-context behavioral advertising purposes. Therefore, we do not provide a “Do Not Sell or Share My Personal Information” link because we do not engage in these practices.

You may also use any opt-out preference signals supported by your browser.

5. Right to Non-Discrimination

We do not discriminate against you for exercising your rights under the CCPA or CPRA. This means we will not:

• Deny you goods or services.
• Charge different prices or rates.
• Provide a different level or quality of services.

If we offer any financial incentives related to the collection of personal information, we will inform you and obtain your consent before you participate.

6. Cookies and Tracking Technologies

To enhance your experience, we use cookies and similar tracking technologies. The types of cookies include:

• Essential Cookies: For core functionality and security.
• Analytics Cookies: To analyze website use and improve performance.
• Functional Cookies: To remember your preferences.
• Advertising Cookies: To deliver targeted ads based on your interests.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

7. E-Commerce and Transactions

When you purchase our services, we collect information like your name, payment details, and transaction information. We use this information to:

• Process and fulfill your orders.
• Communicate with you regarding your purchase.
• Ensure security and prevent fraud.

All payment transactions are securely processed through third-party providers. If you have questions about your transactional data, contact us at email@scuffari.flywheelsites.com or call us at 714-613-1708.

8. Aggregated Statistics

We may collect and use aggregated data about how visitors use our website. This data does not identify individuals and may be shared publicly or with third parties for analytical purposes.

9. Links to External Sites

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their Privacy Policies before providing any personal information.

10. Privacy Policy Changes

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this policy will reflect the most recent update. If changes are material, we will notify you through our website or directly.

Your continued use of our website after any changes constitutes your acceptance of the updated terms.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: email@scuffari.flywheelsites.com
• Phone: 714-613-1708
• Mailing Address:  145 W. Main St. Suite #100, Tustin, CA 92780